You have probably heard about web push notifications before. They are short messages sent from a website to a subscribed user. And apparently, they work wonders.
But does your website really need them? If the following 10 thoughts ever crossed your mind, you most definitely have to give web push notifications a try.
1. You face difficulties retaining your customers
You probably know that attracting new customer takes much more time and resources than keeping an existing one. Not to mention that existing customers are 50% more likely to try new products and spend 31% more, in comparison to new customers.
If you have tried different approaches to customer retention and nothing worked, it’s a time you finally give web push notifications a go. This marketing channel can bring customers back on your website by delivering them special personalized offers.
Let’s say you own an online zoo store. If your client has purchased a dog food, the chances are he will be in a need of it again in a few months’ time. Well, that’s your chance to bring the customer back to your store.
2. Your email campaigns don’t do the job when it comes to conversions
Whether you work in ecommerce, finance or publishing, you have probably noticed that it’s quite difficult to cut through all the digital noise and get your message heard. Therefore, it’s not surprising that your email campaigns are not showing significant conversion results.
You say you’ve improved your campaigns for numerous times and saw no dramatic change in the result? Well, it’s time to join the bandwagon and start sending web push notifications too.
One of the reasons why push notifications are becoming so popular is the conversion results they bring. Compare average click-through-rates of browser push and emails, and see which of the two stand in the spotlight.
3. Generating leads for email campaigns is not working that well
Whether it’s a phone number or email address, internet users are conscious about giving away their contact information now more than ever before. What might of seem just a fun way to exchange message decades ago, now is a valuable piece of information that every business aims to attain. Moreover, internet users are impatient. Pages that take longer to load or forms that are lengthy and require extra effort to fill are abandoned within a matter of seconds. And so, the two make a rather unfortunate combination, complicating your lead generation process.
Subscribing to a newsletter, or signing up to a website requires active engagement: inputting information, submitting and sometimes even confirming it through the email. However, subscribing to browser push notifications requires only one simple action – a click.
It is simple. The easier it is for a visitor to engage with your brand, the bigger chances you have to convert him.
4. You are struggling to recover abandoned carts
Cart abandonment is something most ecommerce websites are familiar with. According to numerous case studies, average online shopping cart abandonment rate is almost 68%. Roughly speaking that makes 7 out of 10 window shoppers leave the site without completing the purchase. What a great loss of potential orders that could lead to increased revenue!
One of the most effective ways to recover abandoned carts is to send web push notifications. Therefore, carefully targeted messages that remind users about items left in a cart can significantly decrease the number of unfinished purchases.
By sending a notification reminding the user of the items in the cart, eCommerce websites have an opportunity to recover what at first seemed like lost revenue.
5. You are looking for solutions that would help you automate your website’s readership
This one is especially important to all content driven websites. As you invest so much time and effort into creating valuable content for your readers, you expect them to actually read and benefit from it.
Ideally, you want your content promotion strategies to roll without you having to put in manual effort, as it takes too much time. And as we know, time is money.
Integrating automated push notifications to your content promotion strategies will save time and also will reduce a number of errors. Most importantly, automations work even when you don’t.
But how exactly does web push automation works? API integration for push notifications enables connecting subscribers to your user database and automating the process of sending messages to them.
Let’s assume you own a news portal. Set automated push notifications about newly posted “breaking news” articles and make sure all of your subscribers are notified.
Or perhaps have social news aggregation or community board website requires users to register in order to be part of the community. Every user follows a number topics or discussions of his interest. And to keep your users constantly engaged, send them automated messages about new posts or comments made on the categories/topics they follow.
6. You want to run more flash sales that bring desired results
Flash sale is a rather common sales strategy meant to encourage spontaneous shopping. Stores usually offer customers a product or products for a limited time, usually with big discount. A discount customer cannot miss out on.
It’s not a surprise that success of the flash sale greatly depends on how well your customers are informed about it. Emails, social media promotions are all great channels to keep your customers up to date with all the news. However, from time to time your messages can reach the visitors too late.
In order to expand the reach of your flash sale message and avoid missed opportunities to sell more, send web push notifications. These messages appear on the device screen of your subscribers, directing them straight to the sale page.
The great thing about push notifications is that you can set an expiration time for them. Let’s say your online store is running an exclusive promotion for the next 24 hours. By simply setting 24 hours expiration time of your message, you to make sure your offer reaches only those subscribers who are on their devices at the time sale takes place. No more dissatisfied customers who receive an outdated offer they can’t benefit from.
7. You are looking for more time efficient way to communicate with customers
Email marketing is great, we all know it. However, preparing that high converting email takes quite a bit of your time. Crafting catchy subject line, writing engaging copy and creating impressive images is not that easy as it might sound.
Push notifications, on the other hand, are short and sweet. And most importantly, never end up in SPAM. Push messages essentially consist of 4 main elements. Let’s break down the example below.
Title (1) is a headline of the push message and usually is the only piece of text that visitor makes a judgment on while deciding whether or not to click on it.
Message (2) is a body of a push notification. It usually explains the offer or invitation in more detail.
URL (3) helps visitors to understand where the message is coming from. Even though in most cases notifications direct subscribers to certain pages (product categories, promotional offers, etc.), only the domain name is displayed on a notification itself.
Icon (4) is usually used to familiarize subscribers with either way the offer push message is communicating, or the website the message is sent from.
Websites that want to get noticed even more can also use 2 optional elements.
Big image (5) helps to capture more attention. That’s why make sure that the image is relevant to the message itself.
CTA buttons (6) enable users to interact with push message. They are meant to encourage users to take an action and direct them to certain pages of your website.
And just in case you forgot, web push messages can be automated too.
8. You are looking for a high-reach communication tool
Nobody has time for ineffective, low-reach marketing tools. We all know, that in order to be running ahead of our competitors we have to choose only the most reliable communication channels that allow us to reach bigger audiences and convert them. Luckily browser push notifications tick both of these boxes.
By now, website push notifications are supported by Chrome, Firefox and Safari browsers. Combined together these browsers take about 73% of all market share. And that means that web push notifications can reach 7 out 10 internet users.
What about opt-in rates you may wonder. With average subscription rate up to 20% in some industries, web push notifications are most definitely stealing the spotlight from emails.
9. You don’t have time or money to develop an app
For the longest time, sending push notifications has been associated with mobile apps. But times have changed and so as the understanding of push. And just to make sure no one is missing anything, let’s point out what’s the difference between mobile and web push notifications.
Mobile push notifications are sent to users through an application. Therefore, if you want to start sending notifications but your business doesn’t have an app yet, you have to develop one. Those who have ever looked into possible cost of developing an app are probably aware that it would be quite an investment.
Website push notifications, on the other hand, are delivered to users through a browser. And it means that anyone who has a website has an opportunity to deliver push messages to subscribed visitors.
10. You are tired of collecting fake contact information
Chances are 3 out of 10 customers will intentionally input incorrect contact information when submitting their personal details online. Unfortunately, that means every time you send commercial emails or make cold calls, partially you are reaching out to non-existent prospect.
Web push notification subscription can’t be falsified, as a visitor doesn’t have to provide any personal information. The only thing he is asked to do is give your website a permission to send push messages. It means that behind every accepted invitation there is real person you can reach at any time you want.
To sum up, as more websites are adopting web push notifications, it’s becoming apparent that ones that are not using them yet are missing out. Now that you know that the opportunities of browser push notifications are immense wait no more and try it yourself.